This article will assist you if you encounter any of the following issues:
- Payment has been made but I have not received the points
- The points I have received on the purchase is incorrect
No worries, all you need to do is send us an email at email@example.com and include the following in your email:
- Your payment receipt
- Your username
- Describe the issue you've encountered.
Alternatively, chat with us on our in-app chat function. To access, Click the burger menu on top left -> Click Help -> Click Chat