Getting Support Team to Call

To have our team contact you, we will require your assistance to submit a ticket requesting for a call from us. In your ticket, please insert the following information in the ticket description:

• The username of your account
• A description of the nature of issue you are encountering
• Your contact number
• Your preferred time to be contacted

The above information will be required to ensure that our support team is able to gain a full understanding of your issue before the call, thus allowing us to serve you better